by Courtney Akrigg on 05 Jun, 2020 12:41 • Español FREE TRIAL FAQ is offering a FREE TRIAL to allow all multisport fans the chance to enjoy its huge archive of racing, interviews and exclusive behind-the-scenes features going back 30 years.

Please see below for a series of FAQ relating to the offer:

Who can access the trial?
The Free Trial is for anyone who is new to TriathlonLIVE. If you were a previous subscriber who has cancelled or disabled your subscription, you will not be able to access the free trial with the same email as your existing account. If you sign up and have an existing account, you will be charged for an annual subscription.

My credit card was charged $1 USD (or converted amount in my currency)
$1 holding charge will be processed on the customer’s card. These transactions will be reversed immediately and should disappear from accounts within 24 hours. The reason for this charge is to help prevent fraud.

I got charged incorrectly, when will I get my refund?
Please note anyone that has been falsely charged between March 18th and 24th have been refunded and should have received an email from World Triathlon confirming their refund on xx date. If you have been wrongly charged on different dates or did not receive a confirmation email, please let us know and we will work with support to solve the issue.

For any further enquiries, please contact:

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